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HarborOne Mortgage is open for business. The health and safety of our customers and our team are of the utmost importance to us in this ever changing COVID-19 environment. Because of that, we are fortunate that our staff is able to work from home and online and ready to assist you with all of your home financing needs.

Attention Customers

HarborOne Mortgage continues to lend to both homebuyers and refinance customers during these unprecedented times. Much of our business can be conducted over the phone or via the internet, however, there may be instances where business is conducted face to face. Home inspections, appraisals and loan closings are a few examples where a face to face may be requested. Below are best practices when you are planning for an in-person meeting:

  • Confirmation there has been no known exposure to the virus, no overseas travel within 45 days, and no current symptoms indicative of the Coronavirus.
  • Sanitize surfaces before and after any in person meetings
  • Do not share pen or other instruments
  • Agree to be no closer than six feet from anyone
  • Provide any form of ID, when required, electronically to avoid physical contact
  • Ask individuals to wash their hands thoroughly prior to meeting
  • Encourage the use of rubber gloves, if possible

As we navigate through this historic time, you may experience transactional delays due to shelter at home requirements, businesses closures, job interruptions, etc. Please communicate with your HOME Loan Officer if there are any material changes to your circumstances prior to the closing of your home mortgage. Stay safe!

About Jennifer McCall

Buying a home is unlike any other purchase you make. It’s a place to build memories, raise a family, or begin a new phase of life. It’s also an investment. In fact, it may be the largest investment you will ever make. There are countless mortgage options to consider when purchasing a home, and the choices you make can have an impact for years to come.  

Today, we can buy almost anything from groceries to t-shirts with just a few clicks.  But, unlike a t-shirt, your home loan cannot be returned or exchanged for a better fit. Drawing on my 13+ years of experience, I will arm you with the information you need to choose the home loan that is right for you.

Whether you are purchasing a vacation dream home, retirement home, or your very first home, I will personally guide you through the process. You can depend on me to be honest and responsive, and to make it a great experience. Your satisfaction is my #1 goal!

In the increasingly impersonal world of mortgage lending, I believe it is the importance I place on developing a personal connection with my customers that makes all the difference. I aim to be your lender for life, and someone you feel completely confident referring to family and friends. Thank you for the opportunity to earn your trust and to build a lasting relationship that will extend beyond just a transaction.

Jen McCall was outstanding to work with. She is extremely organized, candid and knowledgeable. She was able to get us to closing very quickly due to keeping us on track. She is an asset to HarborOne. - Jeffrey and Amy
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