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Zillow Reviews


We have purchased a few homes in the past. We have never been thrilled with the experience, and therefore dreaded going through it again. Our agent referred us to Jen, and she changed our minds immediately. The entire process from pre approval, all the way through closing was smooth. She did a great job helping us stay on task to get everything in place for a super fast closing. Jen helped make every step simple for us to complete. She was always extremely responsive. We felt like we were her only priority during the entire experience. 10/10 will call her again, and recommend her to anyone who asks.


Working with Jen was a pleasure! During the 5 months it took to close on our home and having to reschedule the closing date multiple times, although no fault of the mortgage company, Jen was supportive and accommodating in every way. Jen was the calming voice on the other end of the phone and worked with us to ensure we got the best deal and service possible.


I contacted HarborOne because there is an office right in town. My experience working with Jennifer McCall was excellent. During our first meeting, we set an aggressive target date for closing. Her expertise, effort, and commitment ensured that we were able to hit the target and close on that date.


Jen was awesome to work with. Very responsive to emails, text messages, and phone calls. I asked her dozens of questions and she knew the answers and was a huge help. Would highly recommend working with her. I had never met Jen prior to closing on our home and it felt like we’ve known each other for years when we met since communication was so easy.

sarah buck65

Jennifer was so supportive and attentive, she made the process so much easier than I thought it would be and didn't let one thing slip through the cracks. Such a smooth transaction from beginning to end.


Jen was excellent! She went above and beyond to make sure the loan process was smooth and seamless. Highly recommend Jenn and HarborOne. Thanks again Jenn


We just closed on our dream home with Jen as our mortgage resource and we were so happy with every step of the process. Jen understands the ins-and-outs of obtaining a mortgage, foresaw every wind in the road, and was such an amazing resource for us. It was a pleasure to work with someone who was not only attentive to every detail, but a true source of comfort through a complex process. Purchasing a home can be overwhelming (most of us only do it a few times in our life) and Jen had a way of explaining everything, she was on the ball, and made everything easy, so that it literally took the stress out of everything. She was even by our side at the closing and I was so impressed and grateful for her dedication. If I had to sum up what working with Jen is like in just a few words, I would say she is TRUE FRIEND in the mortgage business...someone who is there for you and has your back every step of the way. We could not have asked for a better experience! It exceeded every expectation.


Jen was great! She helped us through the process with ease. This is our first time buying a house and we had no idea what to expect. Jen answered all of our question with correct info and treated us with respect and courtesy.


Jen has been great. We have done 2 mortgages with her in the last 2 years and the process could not have been easier. She is on top of things, is very organized, and meets deadlines. We will definitely call her in the future when/if we need another loan.


Sorry for just getting to this review Jenn as I kept meaning to do it but after I received your holiday card today I also had some time to write a review. I was very impressed with the speed and responsiveness during the entire process! I gave her a deadline which was less than 30 days on a second home we were purchasing and she delivered ahead of time which I was very happy about! She was very responsive and professional during the entire process and was fun to deal with! I could not have asked anymore from her and the process was just painless! Thanks again, -Kevin M

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Customer Survey Reviews


Jennifer McCall did an outstanding job in securing a loan in record time. Using electronic signing helped us so that we could close ahead of schedule with a mortgage that met our needs. We appreciated her timely responses to our questions, and getting our documents processed very quickly.



Jen McCall was amazing!!! She answered every question I had and I could reach her on my schedule. This is my 2nd time working with her on our mortgage. Definitely would do a third.



September 20, 2019

I contacted HarborOne because there is an office right in town. My experience working with Jennifer McCall was excellent. During our first meeting, we set an aggressive target date for closing. Her expertise, effort, and commitment ensured that we were able to hit the target and close on that date.


Aram and Lynn

April 24, 2020

Jen was great throughout. Her communication is what makes her a standout.


Ryan and Emily

April 17, 2020

Thank you for your hard work!



April 14, 2020

Thank you for the amazing service!



April 1, 2020

Jen was terrific. Not only did she get this done in record speed, she got it to close earlier than I had even anticipated. Always a smile and really knows her product.


Samantha and Adam

March 16, 2020

We have had a great experience from construction loan to conversion to refinance. The process has been clear and efficient from the beginning. Jen McCall is incredible to work with. She is honest, prompt and always prioritizes her clients. She has taken great care of us during all our mortgage processes and I am confident that she will continue to look out for our mortgage needs and opportunities in the future.



December 31, 2019

Jennifer McCall is extremely courteous, professional and knowledgeable. She made this transaction super smooth. Will definitely recommend her to anyone looking for a mortgage!


Jessica and Brian

January 14, 2020

Jen McCall is always a pleasure to work with!


Michael and Cheryl

All of my contacts with Merrimack Mortgage were extremely professional and knowledgeable. Our loan originator Jennifer McCall will be our adviser for any future property financing. It is a pleasure to do business with Merrimack Mortgage.
Thank-You All,
Mike & Cheryl



Jennifer McCall was great to work with and she made the process easy to manage and always available when I needed her.



Jennifer McCall was outstanding! She was patient, efficient, very quick to respond to my many questions and super nice. Thank you so much!



Very satisfied with the level of support. Very happy.


Jeffrey and Amy

Jen McCall was outstanding to work with. She is extremely organized, candid and knowledgeable. She was able to get us to closing very quickly due to keeping us on track. She is an asset to HarborOne.


Douglas and Carrie

Jennifer was fantastic and she exceeded our expectations. I would highly recommend her to others.



Jennifer McCall was exceptional. Knowledgeable, timely, prompt with communications, and overall a pleasure to deal with. Couldn't be more satisfied with the service she has provided.



Excellent service, could not have asked for anything better!


Tiffany & Hicks

This was our second time working with Jen and she was amazing! She even met with us on a Sunday to finalize our paperwork which was very important to us since there were multiple offers on the house we loved. The buyer ended up accepting our offer in the end because we had our pre qualification in order and all of our paperwork complete. Thanks to Jen and Merrimack Mortgage Company- we love our new house!


Stace & Gerald

Jen McCall was amazing! She was with me every step of the way. She was prompt, thorough, and most importantly available from the start to the signing! That is why I will do business with her again - best part, we closed almost 2 weeks early!!


John & Patricia

Great experience. Very professional Jen McCall is very thorough, accurate and attentive. She was wonderful.


Aurel and Alina

Jen is great; professional, organized, knowledgeable. Jen had helped us with our 1st mortgage, and when it was time for refinancing, we looked for her to help us again. She wasn't working at the same company anymore, so we looked her up on-line and switched the mortgage company just to continue working with her. We'll be recommending her services for sure



Jen was fabulous! She was very knowledgeable and always responded quickly.


Linda and Kenneth

Jennifer was extremely helpful throughout the entire process. She always responded quickly if we had any questions. Thanks to her for taking care of us.


Thomas and Julie

Jen was great to deal with. She had our loan commitment in two weeks completely eliminating all the stress of buying a home. I would highly recommend her services!!!

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Jen was great throughout. Her communication is what makes her a standout. - Aram and Lynn
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