5.00We have purchased a few homes in the past. We have never been thrilled with the experience, and therefore dreaded going through it again. Our agent referred us to Jen, and she changed our minds immediately. The entire process from pre approval, all the way through closing was smooth. She did a great job helping us stay on task to get everything in place for a super fast closing. Jen helped make every step simple for us to complete. She was always extremely responsive. We felt like we were her only priority during the entire experience. 10/10 will call her again, and recommend her to anyone who asks.
5.00Working with Jen was a pleasure! During the 5 months it took to close on our home and having to reschedule the closing date multiple times, although no fault of the mortgage company, Jen was supportive and accommodating in every way. Jen was the calming voice on the other end of the phone and worked with us to ensure we got the best deal and service possible.
5.00I contacted HarborOne because there is an office right in town. My experience working with Jennifer McCall was excellent. During our first meeting, we set an aggressive target date for closing. Her expertise, effort, and commitment ensured that we were able to hit the target and close on that date.
5.00Jen was awesome to work with. Very responsive to emails, text messages, and phone calls. I asked her dozens of questions and she knew the answers and was a huge help. Would highly recommend working with her. I had never met Jen prior to closing on our home and it felt like we’ve known each other for years when we met since communication was so easy.
5.00Jennifer was so supportive and attentive, she made the process so much easier than I thought it would be and didn't let one thing slip through the cracks. Such a smooth transaction from beginning to end.
5.00Jen was excellent! She went above and beyond to make sure the loan process was smooth and seamless. Highly recommend Jenn and HarborOne. Thanks again Jenn
5.00We just closed on our dream home with Jen as our mortgage resource and we were so happy with every step of the process. Jen understands the ins-and-outs of obtaining a mortgage, foresaw every wind in the road, and was such an amazing resource for us. It was a pleasure to work with someone who was not only attentive to every detail, but a true source of comfort through a complex process. Purchasing a home can be overwhelming (most of us only do it a few times in our life) and Jen had a way of explaining everything, she was on the ball, and made everything easy, so that it literally took the stress out of everything. She was even by our side at the closing and I was so impressed and grateful for her dedication. If I had to sum up what working with Jen is like in just a few words, I would say she is TRUE FRIEND in the mortgage business...someone who is there for you and has your back every step of the way. We could not have asked for a better experience! It exceeded every expectation.
5.00Jen was great! She helped us through the process with ease. This is our first time buying a house and we had no idea what to expect. Jen answered all of our question with correct info and treated us with respect and courtesy.
5.00Jen has been great. We have done 2 mortgages with her in the last 2 years and the process could not have been easier. She is on top of things, is very organized, and meets deadlines. We will definitely call her in the future when/if we need another loan.
5.00Sorry for just getting to this review Jenn as I kept meaning to do it but after I received your holiday card today I also had some time to write a review. I was very impressed with the speed and responsiveness during the entire process! I gave her a deadline which was less than 30 days on a second home we were purchasing and she delivered ahead of time which I was very happy about! She was very responsive and professional during the entire process and was fun to deal with! I could not have asked anymore from her and the process was just painless! Thanks again, -Kevin M
Customer Survey Reviews
Michael and Cheryl|
All of my contacts with Merrimack Mortgage were extremely professional and knowledgeable. Our loan originator Jennifer McCall will be our adviser for any future property financing. It is a pleasure to do business with Merrimack Mortgage.
Mike & Cheryl
Jennifer McCall was great to work with and she made the process easy to manage and always available when I needed her.
Jennifer McCall was outstanding! She was patient, efficient, very quick to respond to my many questions and super nice. Thank you so much!
Very satisfied with the level of support. Very happy.
Jeffrey and Amy|
Jen McCall was outstanding to work with. She is extremely organized, candid and knowledgeable. She was able to get us to closing very quickly due to keeping us on track. She is an asset to HarborOne.
Douglas and Carrie|
Jennifer was fantastic and she exceeded our expectations. I would highly recommend her to others.
Jennifer McCall was exceptional. Knowledgeable, timely, prompt with communications, and overall a pleasure to deal with. Couldn't be more satisfied with the service she has provided.
Excellent service, could not have asked for anything better!
Tiffany & Hicks|
This was our second time working with Jen and she was amazing! She even met with us on a Sunday to finalize our paperwork which was very important to us since there were multiple offers on the house we loved. The buyer ended up accepting our offer in the end because we had our pre qualification in order and all of our paperwork complete. Thanks to Jen and Merrimack Mortgage Company- we love our new house!
Stace & Gerald|
Jen McCall was amazing! She was with me every step of the way. She was prompt, thorough, and most importantly available from the start to the signing! That is why I will do business with her again - best part, we closed almost 2 weeks early!!
John & Patricia|
Great experience. Very professional Jen McCall is very thorough, accurate and attentive. She was wonderful.
Aurel and Alina|
Jen is great; professional, organized, knowledgeable. Jen had helped us with our 1st mortgage, and when it was time for refinancing, we looked for her to help us again. She wasn't working at the same company anymore, so we looked her up on-line and switched the mortgage company just to continue working with her. We'll be recommending her services for sure
Jen was fabulous! She was very knowledgeable and always responded quickly.
Linda and Kenneth|
Jennifer was extremely helpful throughout the entire process. She always responded quickly if we had any questions. Thanks to her for taking care of us.
Thomas and Julie|
Jen was great to deal with. She had our loan commitment in two weeks completely eliminating all the stress of buying a home. I would highly recommend her services!!!
Jen was terrific - patient, prompt and professional. I definitely would recommend Merrimack Mortgage Company based on my experience with Jen.
Clifford and Heather|
Jen has been amazing always going above and beyond thanks
Jen was excellent. Very professional and knowledgeable.
Kristin & Jamie P.|
We were so happy with our service provided by Jen McCall in the purchase of our new home. Jen was very informative from the beginning to the end with options and questions. She made a potentially stressful time go smoothly and we were thankful for everything.
Dallas & Jen W.|
What a pleasure it was to work with Jen McCall and Merrimack Mortgage! Jen was available at all times to answer questions and explain processes. From the initial meeting until the closing it was obvious that Jen was working tirelessly to ensure things went the way that they should. By far, the best experience we have had with financing a property. We are customers for life.
Jen helped to make the whole process of finding and applying for a mortgage stress free. Jen walked us through everything step-by-step, and made herself available for any and all questions we had...no matter how small!
As a busy working mom, I don't have a lot of extra time - you made this process so easy for me.
Jen explained all the steps involved in advance so there were no surprises, she kept me continuously informed about all the paperwork needed on my end, returned all my calls promptly and answered all my questions in a friendly and knowledgeable manner. I truly enjoyed working with her and would highly recommend her to any of my friends and family
Jessica and Brian M.|
Cape Cod, MA
You have been so great to work with - you made every step of the way easy! Thanks so much!
Sam and Stephanie M.|
North Haverhill, NH
Jen made the process of being a first time home buyer easy. She was able to match us with a loan that made our dreams of home ownership come true
See More TestimonialsVery satisfied with the level of support. Very happy.- Stephen